Questions
The things you would ask before switching
Cost, setup, migration and getting your data back out. Where the answer is not settled yet, it says so rather than filling the space.
- What does it cost?
- Pricing is not published yet. The product is running a live pilot on a real portfolio, and the price will be set from what that pilot shows about the work it actually removes. Ask and you will get a straight number for your portfolio, not a quote funnel.
- How long does setup take?
- An LLC, its properties, units and residents can be entered in an afternoon. Bank statements import from CSV, OFX/QFX, QBO, MT940, BAI2 and text-layer PDF, so the first reconciliation usually happens the same day. Nothing has to be migrated before you can start using it.
- Can I move my existing books in?
- Yes for balances and transactions, through the same statement import. Historical journals from another system are entered as opening balances rather than rewritten line by line — a posted entry here cannot be edited afterwards, so importing someone else's history as if it were written here would be a lie the database is designed to prevent.
- Where does my data live?
- In a PostgreSQL database and object storage that you control, in a region you choose. Documents are scanned for malware before they are written, and backups are copied off-site and read back to verify the copy rather than assumed good.
- What happens if I want to leave?
- Every report exports, and the database is standard PostgreSQL with no proprietary encoding — a dump is a complete, readable copy of your books. There is no export fee and no notice period.
- Is it a fit for five properties?
- That is the size it was built for. Buildium prices for larger portfolios and Propertyware will not take you at the bottom; this sits where a handful of properties are held across separate LLCs whose books have to stand up separately.